Residential

We want to make your experience when we visit as hassle and stress free as possible. Please feel free to remove any items from or near the windows that you would rather handle or that you are concerned may be damaged. Either way, we are willing to move what is necessary to clean your windows safely and effectively. If there is an excessive amount of furniture and item moving that we must do we may need to add a charge for this.
We will protect floors and furniture nearby the work space with sheets and/or large towels.
We will take all precautions to be neat and clean as we work and travel through your home.
Please feel free to ask questions during the course of the visit and by all means point out if we missed something or left a mark or streak on a window.
We generally work from top floor to bottom, but please let us know if you would like us to clean in a specific area first to free you up for what you need to do.
If you are aware of plastic tint being present on the inside of any of your windows, please let us know and we will use a cleaning method that will not damage the tint.
Unless you specifically mention that you would like us to clean any plastic or plexiglas panels we will not do so.
If we are to clean the outsides of your windows and you will not be home at the time, please remember to either remove or loosen a corner of any screens that may be on the outer side of the window.
We often find items, sometimes glass or crystal, hanging on windows with suction cups. Because we can't guarantee the ability of the suction cups to work after putting them back up, we would prefer to leave them down.